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Need special accomodations?

 

The staff of the Tennessee Theatre is dedicated to providing a comfortable and enjoyable theatre experience for patrons with disabilities. Patrons who wish to purchase seats designated for special needs and ADA should call the ticket office at   865.684.1200 to ensure the best seat for their needs.

Tickets available upon request and are subject to availability. The Tennessee Theatre has a variety of accessible seats available for wheelchair patrons and their companions. These seat locations are listed below.

Orchestra Left Front Row A Seats 9-11 *
Orchestra Right Center Row X Seats 2-16
Orchestra Left Center Row X Seats 1-15
Orchestra Right Row X Seats 32-34
Orchestra Left Row X Seats 31-33
Balcony Right Center Row EE Seats 2-8
Balcony Left Center Row EE Seats 1-7

*Wheelchairs with a height of forty-nine or more inches may not be seated in this row as the width of the wheelchair cannot exceed three feet, ten inches wide in this area. Patrons ordering seats in this row may be asked to certify that the wheelchair does not exceed these requirements.

There are chairs located in this area so anyone can sit there, however we do try to keep these open for people who need this area. These seats will only be available if not used by wheelchairs.

The following seats are aisle seats available in the orchestra area, with hinged side arm rests that allow the patron to easily transfer from the wheelchair into the theatre seat. These seats are sold with one companion seat next to the transferable seat.

Orchestra Center:
Row A Seats 101-102
Row A Seats 110-111
Row C Seats 101-102
Row C Seats 112-113
Row G Seats 101-102
Row G Seats 116-117
Row S Seats 101-102
Row S Seats 114-115

Orchestra Left Center:
Row J Seats 1-3

Orchestra Right Center:
Row J Seats 2-4

Orchestra Left:
Row L Seats 43-45
Row T Seats 47-49

Orchestra Right:
Row L Seats 44-46

Yes.  Please contact the box office for specific seating locations.

There is accessible seating in the balcony with an elevator and ramps to those seats.  All other seating in the balcony does require you climbing stairs.  There are no handrails.

All of the restrooms at the Tennessee Theatre are wheelchair accessible. They are located on the Lower Lounge Area as well as the Balcony. There is a single accessible restroom on the Main Lobby level next to aisle 1 of the orchestra level.

Yes, a courtesy wheelchair is available if someone needs to be transported to/from their seat.

Our ushers can take wheelchairs/scooters/walkers to the lobby until intermission or the end of the show after the patron has been seated.  Due to space constraints, these items cannot be kept in the aisle and will need to be taken out of the auditorium during the show.

Our Sunday matinee performances of Broadway shows are designated as  interpreter performances. Sign-interpreted performances for other events can be arranged in advance by contacting the Tennessee Theatre Ticket Office. Please specify that you want to purchase interpretation seats when ordering your tickets through the Tennessee Theatre Box Office. Tickets are available upon request and are subject to availability. The sign-interpreter must be scheduled two weeks in advance to guarantee this service.

The Tennessee Theatre offers Assisted Listening Devices for patrons with hearing disabilities. This service is free of charge and is available for most performances. Hearing devices are on first-come, first-served basis. The Tennessee Theatre requires a form of identification (driver’s license/credit card) to be held until the listening device has been returned.

The Elevator is located in the main lobby and accesses all levels of the theatre.

Parking garages and lots in the area all have accessible parking for vehicles that have the proper hanging tag or license plate. There are multiple lots surrounding the theatre. Please click here for a list of garages and parking lots in the area.

There is a drop of area in front of the theatre. You will want to be north bound on Gay Street in order to access this area.

Yes. An usher or manager can direct you to this area.

Service animals trained to perform a task are allowed into the theatre.  Animals cannot be blocking the aisles. Please contact the box office to ensure you are seated in an area that can accommodate service animals.