Our 2020 holiday ornament is sold out, but we have more coming later this summer!

COVID-19 and Show Updates 

 *As things are changing rapidly, please visit this page often for up-to-date information.*

As we continue to navigate the everchanging COVID-19 pandemic, we are closed until further notice. The Tennessee Theatre always prioritizes the safety and security of its audiences, artists and staff, and this includes health safety. We will provide an update once a confirmed re-opening date has been confirmed.

As a nonprofit arts organization, closing our doors to the public means a significant loss of revenue. While our top priority is keeping our patrons, visiting artists, and staff safe and secure, funds from tickets, concessions sales, and rental fees are the main sources of income and contribute significantly to our financial stability. This closure greatly affects our ability to preserve this beautiful historic theater, and to share it with everyone in the community. If you would like to make a tax-deductible donation to help us offset the costs already incurred for these cancelled events and the lost revenue during our closure, you can do so here.

Some artists may elect to cancel or reschedule their shows. In the case of such change, we will notify all ticket purchasers of the cancellation or postponement, update website listings accordingly, and post across our social networks. 

We are continuing to monitor the overall situation, paying close attention to the guidelines of the Center for Disease Control, Tennessee Department of Health, and the Knox County Health Department. We will remain in regular communication with the Knox County Health Department and abide by recommendation or mandates as they advise that may affect the re-opening of the Theatre.

Events Currently Affected

*CANCELED: All tickets purchased through authorized sellers (Ticketmaster and the Tennessee Theatre box office) will be automatically refunded and no action is needed to receive a refund. 

**POSTPONED: We are working to reschedule the date of postponed events and will alert ticket holders as soon as we have updated information. Fans should hold on to their tickets as they will be valid for the rescheduled performance date. If ticketholders cannot attend the rescheduled date, they will be eligible for a full refund, however, refunds cannot be processed until the new dates are announced, and refunds may be delayed for a period of time after the announced date.
 
***RESCHEDULED: Fans should hold on to their tickets as they will be valid for the rescheduled performance date. Please note: To be eligible for refund, you must have purchased your tickets either via the Tennessee Theatre or Ticketmaster, and not received the tickets via a Ticketmaster transfer. To refund tickets purchased via Ticketmaster, a refund link will be visible under the event name in your Ticketmaster account. Please use this link to request a refund. If the tickets were transferred to you, you will need to transfer them back to the original purchaser in order for them to request a refund. To refund tickets purchased via the Tennessee Theatre (in person or by phone), please email [email protected]. In the email, please provide your full name and phone number, and the event you are requesting a refund for.  Our box office staff are working remotely and will process refunds via email. If you do not request a refund by May 31, your ticket will remain valid for the rescheduled date. Refunds will not be processed after May 31.

During this closure, the Tennessee Theatre Box Office will also be closed and phones will not be staffed. Patrons who wish to purchase tickets for future shows should do so online at tennesseetheatre.com. For questions or inquiries, please email [email protected] as we will be monitoring email during the closure. Please note that response time may be slow depending on the volume of email received.

Click here for more information from Knox County Health Department on the city’s response plans and preparations.

Click here to visit the Centers for Disease Control's website for comprehensive information about COVID-19, including:

Click here to visit the World Health Organization's website for comprehensive information about COVID-19.