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Important information regarding ticket brokers and unauthorized third parties

Buy your tickets only from Ticketmaster or the Tennessee Theatre Ticket Office on Clinch Ave, or Knoxville Tickets for some shows such as Knoxville Opera or Knoxville Symphony Orchestra. When you buy from a broker:

  • We cannot be responsible for tickets purchased through unauthorized third parties.

  • Your tickets cannot be replaced if lost or stolen.

  • We cannot guarantee that your tickets are valid and cannot guarantee admittance.

  • You will most always pay more than face value.

  • We cannot contact you with information regarding time changes, show cancellations, road closures or other information.

  • We reserve the right to revoke tickets sold to a broker or unauthorized third party. If you are holding a revoked ticket, you will not be admitted and will not receive a refund.